Open Profile from the settings sidebar. You can update your photo, experience level, designation, address, and bio, then press Save Changes. Name, email, gender, and phone number are read only — contact support if any of them need to be corrected.
Can I change the email or phone number on my account?
Email and phone number are tied to your purchase and sign-in identity, so they cannot be changed from the dashboard. Reach out to support with your registered email and the correct details and our team will handle the migration.
How do I connect my Discord account?
Scroll to the Discord section on the Profile page and press Connect. You will be redirected to Discord to authorize the connection, and once approved your community roles are granted automatically.
Where can I see my transaction history?
Open Transactions from the settings sidebar. Every purchase is listed with its Transaction ID, amount, payment method, and status. Use the filters to narrow the list down to a specific status or time range.
My payment was deducted but the course is not unlocked. What now?
Do not attempt the payment again. Copy the Transaction ID from the payment result page or the Transactions list and share it with support. Our team verifies the payment with the gateway and unlocks your access manually.
How do I sign in to my account?
Sign in from the login page using the Google or GitHub account that matches the email you purchased with. Accounts are created through the purchase flow, so use the same identity you used at checkout.
How do I review or end my active sessions?
The Security page lists every device currently signed in to your account, with its browser, location, and last activity. Press Log Out on any session you do not recognize to end it immediately.
I purchased a course but cannot access the lessons.
Make sure you are signed in with the same email used at checkout, then open the course from your Dashboard. Some lessons stay locked until your cohort unlocks that module. If your Dashboard shows no courses, contact support with your Transaction ID.
Videos are buffering or not playing. What should I check?
Try lowering the video quality, switching networks, and disabling VPN or ad-blocking extensions. If playback still fails, send us a screenshot along with your browser and device details so we can reproduce the issue.
How are leaderboard marks calculated?
Your total is the sum of quiz marks and assignment marks for that course. Both appear on the Leaderboard page for your cohort, along with your attempt and submission counts.